UPS software

This is the FAQ (frequently asked questions) for the software used by INFOSEC UPS SYSTEM power supplies.

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The computer is not recognized upon installing the software

The computer is not recognized upon installing the software. You have installed the UPS software, however, since installation, your computer is not recognized. You have probably used the incorrect installation key. The software installation key is not the same as the UPS serial number. Use the following number: 511C1-01220-0100-478DF2A