I have installed the software but the UPS is ignored. |
|
You may have selected the Windows XPT UPS function. This prevents our software from operating.
Please deselect the Windows XPT UPS function in the control panel/power supply option/UPS.
If it still does not work, you can download another software called Winpower from the following site www.ups-software-download.com.
|
I have downloaded the communication software from the Infosec site. However, a serial number is requested during the installation set up. I tried my UPS's serial number but it does not work (too short). So how do you install this software?
|
|
The installation key for the software is not your UPS serial number. Use the following number: 511c1-01220-0100-478df2a |